DELIVERY CHARGES
We charge a flat rate fee of £3.49 per order to keep things simple. This charge remains the same regardless of how many items you order from us. 
If you are local to Hereford HR4 and would prefer to collect your order in person, this can be arranged. Please select collection at checkout and contact us to arrange a suitable time and day. 
REFUNDS
In the unlikely event you are not happy with the quality of item we will accept refunds within 14 days of purchase. Return postage is to be paid for by you and the clothing must be returned to us in the same condition you recevied it in. The items will be checked and a refund will then be processed via your original payment method. within 2 days.
HOW DO YOU CATEGORISE ITEMS?
Our clothing is sorted by boys, girls, unisex and maternity and then by size. 
We go by the clothing label for the sizing so we are unable to comment on whether and item will come up big or small.
Our newborn category will feature items labelled as newborn, first size and up to 1 month.
Please keep in mind that washing can alter the sizing of clothing over time but if you receive an item that doesn't fit you or your child we will happily refund you once you have returned it to us.
 
HOW QUICKLY CAN I EXPECT TO RECEIVE MY ORDER?
We aim to dispatch your order within 2 working days. 

DELIVERY CHARGES

We charge a flat rate fee of £3.99 per order - this charge remains the same regardless of how many items you buy. Your order will be dispatched in recycled packaging to save you money and to help the enviornment.

 

If you are local to Hereford HR4 and would prefer to collect your order in person, this can be arranged. Please select collection at checkout and contact us to arrange a suitable time and day. 

HOW QUICKLY CAN I EXPECT TO RECEIVE MY ORDER?

We aim to dispatch your order within 2 working days. 

REFUNDS

Please refer to our full returns policy at the bottom of our home page.

HOW DO YOU CATEGORISE ITEMS?

- Our clothing is sorted by boys, girls and unisex and then by size. 

- We go by the clothing label for the sizing so we are unable to comment on whether an item will be large or small for the label size on it.

- Our newborn category will feature items labelled as newborn, first size and up to 1 month.

- Please keep in mind that washing can alter the sizing of clothing over time.

HOW OFTEN ARE NEW ITEMS ADDED TO THE WEBSITE?

New clothing is added every Friday at 10am.

CAN I SELL ITEMS TO YOU THAT AREN'T IN MULTIPLES OF 10?

Yes. The minimum number of items we will accept is 10 but you can send any number you like above 10.

WHAT DOES EX HIGH STREET AND EX CHAIN STORE MEAN?

Due to reselling laws we are unable to name the store the clothing was originally made for in our listings. The labels will be removed and the brand label either cut or crossed out but the washing instructions and fabric composition details will still be intact. This in no way effects the quality of the clothing as the items are all brand new and purchased direct from our suppliers.

WHAT DOES PLAYWEAR MEAN?

Items listed as playwear may have small stains, light bobbling, cracked logos or other minor defects but the clothing still has lots of life left in it. These items are non-refundable as per our returns policy. ​

Find us on social media for updates and special offers

  • Facebook Social Icon
  • Instagram

© 2020 by Second Time Around. Proudly created with Wix.com